Are you planning a visit to the magical Firefly Sanctuary? We have compiled the most common questions to help you plan your experience. Here you will find information about reservations, activities, services, and recommendations to make your visit unforgettable. Get ready to connect with nature responsibly and enjoy this unique spectacle!
How far in advance do I need to book?
We recommend booking between January and March if you need accommodation. For a guided tour only, it is sufficient to book one month in advance.
Can I enter by bus if I am a tour operator?
Buses and minibuses are not allowed; only Sprinter or Urban type vans are allowed. If you arrive by bus, you can hire van transportation at an additional cost and upon prior reservation.
I want to go but I don't have a car, how could I do it?
You can arrive in Nanacamilpa, Tlaxcala before 6:00 p.m. From there, there are taxis that can take you to our facilities in the forest.
What time do you recommend I arrive at the place?
Can I bring my pet?
No se permite el ingreso de mascotas debido a regulaciones de SERMARNAT para proteger a las luciérnagas y otras especies.
Do they charge children?
Can adults or babies go?
What is the weather like?
Do you have a restaurant?
Yes, we have a dining area with varied options, especially on weekends.
Can I pay with a bank card on site?
No, we do not accept credit card payments on site. You must pay for the service 100% in advance or bring cash.
Do you sell packages with food included?
Yes, available for groups of more than 15 people, from Sunday to Friday.
Do you bill for your services?
Yes, all services include VAT and can be invoiced.
How long does the firefly tour last?
The tour lasts approximately 1 hour.
Are there refunds if the fireflies don't come out?
There are no refunds if there is no sighting due to natural factors such as weather, moonlight, or temperature. In cases of extreme bad weather, the hike may be cancelled for safety reasons.
